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Omnichannel Offer Personalization

Internal
Sell more products

In industries where a multichannel approach to take in sales is common, personalization regardless of channel can be your competitive advantage

Challenge

When taking in sales through multiple channels, it can be difficult to offer personalization as you do not have more then their purchase history to go off. On top of that, if their orders are typically the same everytime, product discovery can be almost none existent.

Solution

The Froomle Omnichannel Offer Module focuses on empowering your sales team to be confident recommending products to your clients regardless of channel.  

Whether you want a solution to implement in your current sales tool, or a completely separate interface, the module will use previous client history in combination with all your customer data to recommend the most relevant item to that account.

Benefits

  • Complimentary to existing internal tools or can be used as a stand alone interface
  • Seamless recommendations regardless of the channel use to collect the sale
  • Retain customers by providing a highly personalized experience

Functionalities

Perfect for

Perfect for teams:

  • That receive orders via phone or email channels
  • Are looking for ways to upsell existing client
  • That lack internal resources to create these recommendations

How it works?

Using first party cookies, recommendations are suggested that relate directly to an accounts purchasing behavior.

Froomle specializes in using Al to show the most relevant items to that specific user using algorithms trained off the data of all your customers in order to predict the right products to recommend.

Mix and match with

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Omnichannel Offer Personalization

Omnichannel Offer Personalization Module. In industries where a multichannel approach to take in sales is common, personalization regardless of channel can be your competitive advantage.

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Checkout Cross-sell

A module containing typical 'add-ons' to the currently bought product. Optimized not to distract the user with alternatives.

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Get started

To get started, Froomle will require the following data:  

  • Online events (page views, impressions, clicks and purchases)
  • Your product catalogue including all metadata and stock data you can share
  • Client ID to be able to match the client to their purchase history

If your team is looking for a stand alone tool, then our standard branded interface can be set up with the recommendations set up by Froomle.

This data combined with a few lines of code will have your module up and running!

Let us show you the Froomle effect: Reach out to us at demo@froomle.com!

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