The Integration Handbook on our docs page describes the different integration scenarios to exchange events, items and recommendations.
To be able to give you qualitative recommendations in real-time, we need your online/offline events and as much of your item catalog metadata as you can share.
We offer a number of integration options for each of these, which are detailed in the integration Handbook. Discuss and validate the integration options with your Solution Architect at the kick-off meeting.
Froomle needs the items (products / articles / blogposts / …) you want us to recommend, including any (meta)data we need to take into account in our recommendations. This can be category, brand, price, discount, stock, publication date, … .Different modules require different metadata to function. For details, see the Managing item metadata page and our Examples per industry.
Knowing what your users are doing on your channels is the basic ingredient for our magic to work. We like to know for each user (anonymized, of course) what pages they visit, what recommendations they see & click, and (if you are selling products) what they buy. For the full list of events please refer to Events Concepts. To determine which events to set up and which not, check out our Examples per industry. If you can provide offline purchase data we can also use that.For events within Apps, we suggest consolidating all front-end events in a dedicated back-end before transferring them to Froomle to ease any future changes.